Welcome to HomeLoanServ!
We've updated our site. If you have an existing account, use your username and password to sign in. If you need help, contact us at [email protected].
December Office Closures
Our offices will close at 3pm MST on Tuesday, December 24nd and will reopen at 8am MST on Thursday, December 26th for Christmas. Our offices will also close at 3pm MST on Tuesday, December 31 and will reopen at 8am MST on Thursday, January 2 for New Years. **limited phone staff will be available until 5PM MST on 12/31/24**
12/6 Closed for Staff Training
Our staff will be unavailable from 11am MST to 2pm MST on Friday, December 6. Normal business hours will resume on Monday, December 9.
Debit Card Payments NOT AVAILABLE
Debit card transactions are NOT available at this time. Payments can still be made on this website or by calling customer service and using a bank account number and routing number. There is no charge for these services.
Payment Due Date and Late Fees
All payments are due on the first of the month. As long as payments are made by the 16th of the month, NO LATER than 6pm MT a late fee will not be assessed. If a monthly payment is not made by 6pm MT the last business day of the month, it will be reported to the credit bureaus.
Homeowners Insurance
It's time for many homeowners insurance policies to renew. Please contact your agent and verify that they have HomeLoanServ listed as the mortgagee and that they have your HomeLoanServ loan number listed on your policy. This will help expedite the process of getting your renewal premium paid on time.
Two-Step Login Helps Keep Your Information Safe
Two-step login is an extra layer of security to make sure you’re the only one who can access your account, even if someone else knows your password. It adds an extra step to your basic login procedure. HomeLoanServ.com is now secured through a two-step login process. Each time you log in, you will be asked to enter a username and password as well as an additional six-digit code, which you can choose to receive by email, text, or phone call.
For your security, after five failed login attempts, your account will be locked. To prevent this, we suggest using Forgot Username or Forgot Password to update your login information after your third failed attempt. If you get locked out, wait ten minutes and your account will automatically be unlocked.
Please be aware that HomeLoanServ never accepts credit cards to make your monthly mortgage payment.